Terms of service

Signed Sweetly makes brownies packed in a box that doubles as a greeting card. Photos and designs are shown as accurately as we can, though real boxes and brownies can vary a little from batch to batch.

All prices are in U.S. dollars and are shown at checkout, along with shipping. Every order is baked to order, and your order is confirmed once payment goes through.

We may decline or cancel an order if something looks wrong with it, such as a pricing error or a message we can't print. If we cancel, you will be refunded in full.

You choose your delivery date at checkout, and we bake and pack to match it. Our shipping page has the details. Delivery dates are estimates and are not guaranteed. Once a box leaves us, the carrier controls the journey, so we can't be responsible for delays caused by weather, carrier volume or similar issues, or for a recipient who isn't there to receive it, and we can't refund an order because of a carrier delay.

Please read our refund policy before you order. In short, all sales are final, we don't accept returns, and orders can be cancelled up to one week before the delivery date you chose.

Our brownies contain milk, eggs, wheat and soy, and are made in a kitchen that also handles tree nuts. If you are sending a box to someone with an allergy, it is up to you to check that the brownies are safe for them. The ingredients are listed on the card inside every box.

We haven't formally tested shelf life, so please treat this as a friendly guide rather than a guarantee. In our experience, the brownies stay good for about a week at room temperature, sometimes a little longer. In the refrigerator, they keep for up to three weeks. If anything looks, smells or tastes off, please don't eat it.

You are responsible for the message and any logo you ask us to print. Please only send us words and artwork that you have the right to use. We may decline a message that is unlawful, hateful or harassing, and we will let you know before we bake.

The box designs, photos, text and logo on this site belong to Signed Sweetly. Please don't copy or reuse them without asking us first.

We do our best to get every box to you fresh and on time, but the site and our products are provided as they are. To the fullest extent the law allows, Signed Sweetly's total responsibility for any order is limited to the amount you paid for it.

These terms are governed by the laws of the State of New Jersey, and any dispute will be handled in the courts located in New Jersey.

We may update these terms from time to time. The date at the top of the page shows when they last changed, and the version on the site when you order is the one that applies.